Privacy Policy

Effective Date: April 1, 2025

ChatDMC (Urban Ventures) respects your privacy and is committed to protecting your data. This policy applies to your agency and all users accessing the platform.

1. Information Collected

We collect:

  • Name, email, phone
  • Business details
  • Booking details
  • Payment information
  • System usage data
  • Basic Google account details, if you choose to sign in with Google (see section 4)

2. Use of Information

Data is used for:

  • Processing bookings
  • Communication
  • Account management
  • Fraud prevention
  • Improving platform performance

3. Data Sharing

Information may be shared with:

  • Suppliers (for booking fulfillment)
  • Payment partners
  • Legal authorities (if required)

4. Sign in with Google

If you sign in with Google, Google shares only your basic profile with us — your name, email address, profile picture, and the identifier Google uses for your account. We request no other Google data: we cannot read your Gmail, contacts, calendar, or files.

This information is used solely to:

  • Create and identify your ChatDMC account
  • Sign you in on subsequent visits
  • Display your name and picture inside the platform

It is never sold, never used for advertising, and never shared beyond the purposes described in section 3. You can revoke ChatDMC's access at any time from your Google account permissions; doing so does not delete the ChatDMC account itself, which you can request removal of at hello@chatdmc.com.

5. Data Security

We implement reasonable safeguards to protect your data; however, no system is completely secure.

6. Data Usage for Analytics & AI

ChatDMC may use anonymized data for:

  • Analytics
  • Pricing optimization
  • System improvements
  • AI and automation systems

7. User Rights

You may:

  • Access your data
  • Request corrections
  • Contact us for data-related queries at hello@chatdmc.com

8. Retention

Data is retained as long as required for business or legal purposes.

9. Policy Updates

We may update this policy periodically with prior notification.

For questions, contact us at hello@chatdmc.com